K&K Creatives Links guarantees all welds but not the chain or jewelry itself. We offer a 14 day warranty which is stated on our warranty card that is provided at time of service. If anything happens to your weld after 14 days there is a re-weld fee.
WE ARE NOT RESPONSIBLE FOR ANY LOST OR BROKEN JEWELRY.
We understand that sometimes it is necessary to cancel or reschedule appointments.
At K&K Creative Links, we have a cancellation policy in place to ensure that we can accommodate all of our clients in a fair and efficient manner
✨If you need to cancel or reschedule your appointment, we require at least 24 hours notice. This allows us enough time to offer the appointment slot to another client.
✨If you cancel or reschedule your appointment with less than 24 hours notice we will charge a cancellation fee of 10% of the total cost of the appointment.
✨If you do not show up for your appointment and do not give us any notice, we will charge a no-show fee of 100% of the total cost of the appointment.
✨We require a credit card on file to book an appointment, and we will charge the applicable fee to your card in the event of a late cancellation or no-show.
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